Our mission is to be the No. 1 contact centre solutions provider for Asia Pacific, by providing value for money, flexibility and exceptional customer service.
Converged Solutions is a software development house specialized in telephony solutions. We are a leading provider of voice mail, unified messaging solutions, interactive voice response solutions, call centre servers and related communication services. We are known for delivering innovative, high quality services and solutions with special emphasis on customer service and support. Through the contributions of our technical, sales, and marketing departments, we have become a leader in our industry. |
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We want you to want us! With All-Touch Virtual Contact Centre (Hosted Contact Centre), you can put away hefty investments in pabx, lines and expensive phones and software integrations. |
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Components in the Virtual Contact Centre: Voice calls, SIP PBX, VoIP, SMS Server, Fax Server, Web-Chat, Email-Manager, IVR, Automatic Contact Distribution, Voice Conversation Recording, etc.. |
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How do use the Orchestra Report Part 1
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M800 Limited and Converged Solutions Partner
Extensive IP-based system empowers enterprises..
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Converged Solutions Officially Launched All-Touch Virtual Call-Centre Solution at CommunicAsia 2010
(SINGAPORE, 15 June 2010) — At the yearly CommunicAsia show in
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10 Benefits of Virtual Call Centre
A virtual call center is a congregated service that can
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Don't change the way we worked
I have been implementing call centre solutions since 1997. For establishments with as little as
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AllTouch Virtual Call Centre and Disaster Recovery
2011, Oct/Nov. Bangkok is now under water. One of my
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