About Us

A Singapore based company formed since 2004. We are a technology company developing and delivering unified communication applications. In 2008, we obtained Technology Innovation Programme fund from SPRING Singapore to develop Cloud Based Call Centre software. We are constantly developing and adding on more application modules to enhance our users’ call centre needs. We have created an effective network of provider partners in the region. We range ourselves as a cost effective cloud call centre provider. Our platform are reliable and at the same time closest to our users.

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All-Touch Cloud Call Centre

Cost Effective and Reliable.

Our Service

ALL-TOUCH CLOUD CALL CENTRE

Key Benefits & Functions

 

  • Hosted Call Centre / Cloud Call Centre
  • Interactive Voice Response
  • Multi-tenant Auto-attendant
  • Smart Scheduling
  • ​Automatic Call Distribution
  • Real-time Monitoring/SLA/Voice Monitor
  • Easy to Use Softphone
  • Voice Logging
  • Computer Telephone Interface
  • Built-in CRM
  • Do-Not-Call list
  • Easy to Use Statistic Management Reporting
  • Tablet-based User Interface
  • 24/7 Managed Services/Backup
  • Local and International Toll-Free Numbers
  • On-Premise Call Centre Solution Upon Request
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converged solutions
converged solutions

Our Clients

Our users tell the best success stories. We see them as our partners. A happy and satisfied user bring us more than just monetary gain. They are endorsement of the quality of our products and services and in most ways, they actually ‘sell’ for us.

We Welcome Partners

We are constantly looking out for partners out there. Whether you want to be a Cloud Call Centre provider or if you have a software or service  to complement our platform. Please contact us.

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