IVR Software

What is the Differences in getting a IVR Software and IVR as a Service?

IVR Short for Interactive Voice Response is a telephony system that is automated and interacts with callers via incoming calls to the call centres. The main purpose is to gather information and route the calls to the appropriate helpdesk agents that have the necessary skillsets to assist the user in their issues that are related […]

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IVR Service

IVR Service- Why you should engage IVR Service Provider

IVR is short for Interactive Voice Response, is an online phone service that is available for most if not all the customer service or sales hotline around the world. Instead of dialing the operator code or waiting for the receptionist to transfer your request to the correct department. IVR service offers the caller convenience by […]

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IVR software image

What you need to know about IVR

IVR is known as “Interactive Voice Response.” is a telephony technology system that can read and used a combination of touch tone and voice input to give users the ability to access a database of information via phone when they call in. A standard IVR system usually has several menus of pre-recorded automated voice options […]

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