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Cloud Call Centre
2 Gambas Cres, NordCom2,
#09-32/33, (Lobby 2),
Singapore 757044
With the improvement of technology, many businesses have adopted the new approach for their call centres operation and set up a virtual contact centre is the latest trend among many organizations today. One of the few reasons why virtual is so popular is the fact that it offers the company the flexibility to run their […]
In this modern age where business relies heavily upon technology, it has created an impact on how call centres operated and even offers an opportunity for the business owners to improve their operations as there are software solutions available in the market to aid the call centres in their daily operation. Besides the fact that […]
All call centres regardless of on-site or cloud-based will need to have this two software known as CRM (customer relationship management) and a calling software to run the operation smoothly. There are many features of a calling software and in this article, we will discuss what the purpose of the calling software is and its […]