Top Call Centre in Singapore

There are many types of call centre business that operates in Singapore regardless of the private or public sector across all industries. Common examples are the Telco or bank general hotlines for the private industries and government agencies helpdesk number for the public sector. Basically, call centre’s companies in Singapore and other countries can be […]

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What is Cloud IVR explained

Nowadays more and more call centres have adopted the service and management using cloud call centre instead of On-premise call centres. As there are many advantages using the cloud call centre and Cloud IVR is the main technology involved to operate the cloud call centre efficiently. To understand what is Cloud IVR, you can refer […]

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