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Cloud Call Centre
2 Gambas Cres, NordCom2,
#09-32/33, (Lobby 2),
Singapore 757044
Nowadays many companies have focused on providing exceptional service to their customer as part of the long-term business agenda and having a call centre to assist their clients in terms of customer service or sales support proves to be beneficial to their company’s image. By definition, a call centre is a department that is centralized […]
Nowadays more and more call centres have adopted the service and management using cloud call centre instead of On-premise call centres. As there are many advantages using the cloud call centre and Cloud IVR is the main technology involved to operate the cloud call centre efficiently. To understand what is Cloud IVR, you can refer […]